Privacy Policy
Last Updated: June 2026
At CLJHair, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following types of information:
Personal Information
· Name
· Billing and shipping address
· Email address
· Phone number
· Payment details (processed securely via third-party providers)
Order Information
· Products purchased
· Order history
· Shipping details
Device Information
· IP address
· Browser type
· Time zone
· Cookies and usage data
2. How We Use Your Information
We use your information to:
· Process and fulfill orders
· Arrange shipping and delivery
· Provide customer support
· Send order updates and tracking information
· Improve our website and services
· Prevent fraud and ensure secure transactions
3. Payment Security
All payment transactions are processed through secure third-party payment gateways such as PayPal, Shopify Payments, or credit card providers.
We do not store or have access to your full credit card details.
4. Cookies & Tracking Technologies
We use cookies to:
· Remember your preferences
· Improve website performance
· Analyze website traffic
· Personalize your shopping experience
You can disable cookies in your browser settings, but some features of the website may not function properly.
5. Third-Party Services
We may share limited information with trusted third-party providers, including:
· Payment processors
· Shipping carriers (DHL, FedEx, UPS, USPS)
· Email marketing platforms
· Analytics tools (such as Google Analytics)
These third parties only use your data to perform services on our behalf.
6. Data Retention
We retain your personal information only as long as necessary to:
· Complete your order
· Comply with legal obligations
· Resolve disputes
· Improve our services
7. Your Rights
Depending on your location (EU, UK, US, etc.), you may have the right to:
· Access your personal data
· Request correction or deletion
· Opt out of marketing emails
· Request data portability
To exercise your rights, please contact us.
8. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no online transmission is 100% secure.
9. International Users
As a global brand, your information may be transferred and processed outside your country, including in China and other regions where our operations are based.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
CLJHair Customer Support
Email: Jason@cljvirginhair.com
Phone/WhatsApp: +86 186 1738 4386
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (EST)