Politique d’expédition
Shipping & Payment Policy
At CLJHair, we strive to provide fast, secure, and reliable shipping services for customers worldwide. Please review the information below regarding order processing, delivery, and payment methods.
Order Processing
· Orders are typically processed within 24 hours after payment confirmation.
· Orders placed on weekends or holidays will be processed on the next business day.
· Customized orders may require additional processing time.
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Shipping Methods
CLJHair partners with trusted international carriers, including:
· DHL Express
· FedEx
· UPS
· USPS
The carrier may vary depending on your destination and local delivery conditions.
Estimated Delivery Time
|
Region |
Estimated Delivery Time |
|
United States |
3–7 Business Days |
|
Canada |
4–8 Business Days |
|
United Kingdom |
4–8 Business Days |
|
Europe |
4–10 Business Days |
|
Australia |
4–10 Business Days |
|
Other Countries |
5–12 Business Days |
Delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.
Free Shipping
CLJHair offers free shipping on eligible orders to most major countries and regions.
For certain remote locations, additional shipping fees may apply. Customers will be notified before shipment if any extra charges are required.
Customs Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by local authorities.
These charges are determined by your country's customs regulations and are the responsibility of the customer.
Order Tracking
Once your package has been shipped, you will receive a tracking number via email.
You can track your shipment through our tracking page or directly on the carrier's website.
Payment Methods
For your convenience, CLJHair accepts:
· Visa
· Mastercard
· American Express
· Discover
· PayPal
· PayPal Pay Later
· Shop Pay
· Apple Pay
· Google Pay
(All payment methods should be adjusted according to your actual Shopify settings.)
Payment Security
Your payment information is encrypted and processed through secure payment gateways.
CLJHair does not store or have access to your credit card details.
All transactions are protected by industry-standard SSL encryption technology.
Order Cancellation
Orders may be canceled before shipment.
If your order has already been shipped, please refer to our Return & Exchange Policy.
Contact Us
Questions? We're here to help.
Email: Jason@cljvirginhair.com
WhatsApp: +86 186 1738 4386
Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM (EST)